This policy is valid from January 2023.

Privacy Policy - The Mirror of Carmen

Le Miroir de Carmen, a legal person governed by private law, takes your privacy seriously and ensures the security and protection of the data of all its customers, partners, suppliers and users of the domain of the site https://www.lemiroirdecarmen.fr/ and any other merchant-operated website, store or application

This Privacy Policy is intended to tell you how we use and disclose information collected during your visits to our store and in the messages we exchange with you.

This Privacy Policy applies solely to information collected through the Store.

BY ACCESSING THE STORE, SENDING COMMUNICATIONS OR PROVIDING ANY TYPE OF PERSONAL DATA, YOU DECLARE THAT YOU ARE AWARE OF THE TERMS SET OUT HEREIN AND IN ACCORDANCE WITH THE PRIVACY POLICY, WHICH DESCRIBES THE PURPOSES AND MEANS OF PROCESSING YOUR PERSONAL DATA THAT MAKE AVAILABLE TO YOU IN THE STORE.

This Privacy Policy provides an overview of our privacy practices and the choices you can make and rights you can exercise in relation to the personal data we process. If you have any questions about the use of Personal Data, please contact contact@carmenrichard.fr.

Further, the Privacy Policy does not apply to any third-party applications, products, services, websites, or social media features that may be offered or accessed through the Store. Accessing these links will cause you to leave our website and may result in the collection or sharing of information about you by third parties. We do not control, endorse, or make any representations about third-party websites or their privacy practices, which may differ from ours. We recommend that you review the privacy policy of any website you interact with before consenting to the collection and use of your personal data.

If you send us personal data relating to other natural persons, you declare that you have the competence to do so and declare that you have obtained the necessary consent to authorize the use of this information in the terms of this privacy policy. privacy.

Section 1 - Definitions

For the purposes of this Privacy Policy:

1. “Personal Data”: means any information that directly or indirectly identifies or can identify a natural person, such as name, CPF, date of birth, IP address, among others;

2. “Sensitive Personal Data”: means any information revealing, in relation to a natural person, his racial or ethnic origin, his religious beliefs, his political opinions, his membership in a trade union or an organization of a religious, philosophical or political nature, data relating to health or sex life, genetic or biometric data;

3. "Processing of Personal Data": refers to any operation carried out in the context of Personal Data, by automated means or not, such as collection, recording, organization, structuring, storage, adaptation or modification , recovery, consultation, use, disclosure by transmission, dissemination or, alternatively, making available, harmonization or combination, restriction, deletion or destruction. Any other operation provided for under the applicable legislation is also considered as Processing of Personal Data;

4. “Data Protection Laws”: means all legal provisions that regulate the processing of personal data, including, but not limited to, Law No. 13.709/18, General Law on the Protection of Personal Data (“ LGPD”).

Section 2 - Use of personal data

We collect and use personal data to manage your relationship with us and to better serve you when you purchase products and/or services from the store, by personalizing and improving your experience. Here are examples of how we use data:

1. allow you to purchase products and/or services from the store;

2. To confirm or correct the information we hold about you;

3. To send you information which we think may be of interest to you;

4. To personalize your experience of using the store;

To contact you at a telephone number and/or email address provided. We may contact you in person, by voicemail, through automatic dialing equipment, by text message (SMS), by email or by any other means of communication that your device is capable of receiving, as permitted by law and for reasonable business. purposes.

In addition, the personal data provided may also be used as we deem necessary or appropriate: (a) in accordance with data protection laws; (b) to comply with the requirements of legal process; (c) to comply with a court order, regulatory order or decision of competent authorities, including authorities outside your country of residence; (d) to enforce our Terms of Use; (e) to protect our operations; (f) to protect our rights, privacy, safety or security or that of others; (g) to detect and prevent fraud; (h) allow us to pursue available remedies or limit the damages that we may sustain; and (i) by other means permitted by law.

Section 3 - Non-provision of personal data

There is no obligation to share the personal data we request. However, if you choose not to share them, in some cases we will not be able to provide you with full access to the store, certain specialized resources or be able to provide the necessary assistance or, even, allow the delivery of the product. or provide the contracted service for you.

Section 4 - Data collected

The general public will be able to browse the store without the need to register and submit any personal data. However, some functionality of the store may depend on the registration and submission of personal data, such as the completion of the purchase / subscription of the service and / or the activation of the delivery of the product / the provision of the service by us.

When contacting the store, we may collect:

1. Contact information: first name, last name, phone number, address, city, state and email address;

2. Information sent: information that you send via the form (doubts, complaints, suggestions, criticisms, compliments, etc.).

3. During general browsing of the store, we may collect:

4. Location data: geolocation data when you access the store;

5. Preferences: information about your preferences and interests in relation to products/services (when you tell us what they are or when we infer them from what we know about you);

6. Store browsing data: information about your visits and activities, including the content (and advertisements) you view and interact with, information about the browser and device you use, your IP address, your location , the website from which you arrived . Some of this information is collected using our automatic data collection tools, which include cookies, web beacons and embedded web links. To learn more, read how we use automatic data collection tools in section 7 below;

7. Anonymous or Aggregated Data: Anonymous survey responses or anonymous, aggregated information about how the store is used. During our operations, in some cases, we apply a process of de-identifying or pseudonymizing your data so that it is reasonably unlikely that you will be able to identify yourself through the use of this data with available technology;

Other information we may collect: information that does not specifically reveal your identity or directly relate to an individual, such as browser and device information; Store usage data; and information collected through cookies, pixel tags and other technologies.

We do not collect sensitive personal data.

Section 5 - Sharing personal data with third parties

We may share your personal data:

1. With the partner company(ies) you select or choose to send your data, inquiries, questions, etc., as well as with service providers or partners to manage or support certain aspects of our business operations in our name. These service providers or partners may be located in the United States, Argentina, Brazil, or other countries around the world, including servers for certification and production, and service providers for hosting and data storage, fraud management, customer support, sales on our behalf, order fulfillment, content personalization, advertising and marketing activities (including digital and personalized advertising) and services computers, for example;

2. With third parties, for the purpose of helping us run the store;

3. With third parties in the event of reorganization, merger, sale, joint venture, sale, assignment or transfer of all or part of our business, our assets or our capital (including those relating to bankruptcy or similar proceedings).

Section 6 - International Data Transfers

The personal data and other information we collect may be transferred to or accessed by entities within the group of partner companies around the world in accordance with this Privacy Policy.

Section 7 - Automatic collection of personal data

When you visit the store, it may store or retrieve information on your browser, primarily in the form of cookies, which are text files containing small amounts of information. This information may be about you, your preferences, or your device and is primarily used to make the store work as you expect it to. The information does not generally identify you directly, but it may provide you with a more personalized Internet experience.

In accordance with this Privacy Policy, we and our third party service providers, with your consent, may collect your Personal Data in a variety of ways, including, but not limited to:

1. Via browser or device: Certain information is collected by most browsers or automatically through Internet access devices, such as computer type, screen resolution, system name and version. operating, device model and manufacturer, language, type and version of Internet browser you are using. . We may use this information to ensure that the store is functioning properly.

2. Use of cookies: information about your use of the store may be collected by third parties via cookies. Cookies are pieces of information stored directly on the computer you are using. Cookies allow the collection of information such as browser type, time spent in the store, pages visited, language preferences and other anonymous traffic data. We and our service providers use information for security protection, to facilitate navigation, to display information more effectively, and to personalize your experience while using the store, as well as for online tracking. We also collect statistical information about store usage to continually improve our design and functionality, to understand how the store is used, and to help you troubleshoot store-related issues.

3. If you do not wish your information to be collected via cookies, there is a simple procedure in most browsers which allows cookies to be automatically rejected, or offers the possibility of accepting or refusing the transfer of a cookie (or cookies) specific to a certain website to your computer. However, this may cause inconvenience in using the store.

4. The settings you choose may affect your browsing experience and the operation that requires the use of cookies. In this sense, we decline all responsibility for the consequences resulting from the limited functioning of the store caused by the deactivation of cookies on your device (impossibility of installing or reading a cookie).

5. Use of Pixel Tags and Other Similar Technologies: Pixel tags (also known as web beacons and clear GIFs) may be used to track the actions of Store users (including email recipients), measure the success of our marketing campaigns and to collect statistical data on store usage and response rates, and for other unspecified purposes. We may engage behavioral advertising companies to flag in-store advertisements on the Internet. To do this, these companies use cookies, pixel tags, and other technologies to collect information about your use, or the use of other users, of our store and third-party websites. We are not responsible for pixel tags, cookies and other similar technologies used by third parties.

Section 8 - Categories of cookies

The cookies used in our shop comply with legal requirements and belong to the following categories:

1. Strictly Necessary: These cookies allow you to browse the site securely and take advantage of essential features. An example is security cookies, which authenticate users, protect their data and prevent the creation of fraudulent logins.

2. Performance: Cookies in this category collect information in an encrypted and anonymous form related to our online store, such as, for example, the number of visitors to a specific page, the origin of visits to the site and the pages to which the user accesses. All data collected is only used for possible improvements to the site and to measure the effectiveness of our communication.

3. Functionality: these cookies are used to remember user preference settings in order to improve your visit to our website, such as, for example, settings applied to the layout of the website or your responses to pop-up windows for promotions and registrations; this way you won't have to ask countless times.

4. Advertising: we use cookies to create targeted campaigns and to deliver advertisements based on your consumption profile in our virtual store.

Article 9 - User rights

You may, at any time, request: (i) confirmation that your Personal Data is being processed; (ii) access to your Personal Data; (iii) corrections of incomplete, inaccurate or obsolete data; (iv) anonymization, blocking or deletion of data that is unnecessary, excessive or processed in violation of legal provisions; (v) the portability of personal data to another service provider, as long as this does not affect our industrial and commercial secrets; (vi) deletion of personal data processed with your consent, to the extent permitted by law; (vii) information about the entities with which your personal data has been shared; (viii) information on the possibility of not giving consent and the consequences of refusing; and (ix) revocation of consent. Your requests will be treated with particular attention so that we can ensure the effectiveness of your rights. You may be asked to provide proof of your identity to ensure that personal data is only shared with the owner.

You should bear in mind that in some cases (for example, due to legal requirements) your order may not be fulfilled immediately and we may not be able to fulfill it due to obligations legal.

Section 10 - Security of personal data

We seek to adopt appropriate technical and organizational measures under data protection laws to protect personal data in our organization. Unfortunately, no data transmission or storage system is guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you believe that the security of one of your accounts has been compromised), please notify us immediately.

Article 11 - Hypertext links to other sites and social networks

The Shop may, from time to time, contain hypertext links that will redirect you to the sites of our partner networks, advertisers, suppliers, etc. If you click on any of these links to any of these sites, remember that each site has its own privacy practices and we are not responsible for those policies. Please review these policies before submitting any personal data to these sites.

We are not responsible for the collection, use and disclosure policies and practices (including the data protection practices) of other organizations such as Facebook, Apple, Google, Microsoft or any other software developer or provider. 'applications, social media, operating system, wireless internet service provider or device manufacturer, including any personal data that you disclose to other organizations through the applications, in connection with these applications or published on our social media pages. We recommend that you inform yourself about the privacy policy of each website you visit or each service provider you use.

Section 12 - Updates to this Privacy Policy

If we change our privacy policy, we will post the new text on the store, with the updated revision date. We may modify this privacy policy at any time. If there is a material change to the terms of this Privacy Policy, we may notify you via the contact information we have in our database or via a notification in our store.

We remind you that we undertake not to process your Personal Data in a manner incompatible with the purposes described above, unless otherwise provided by law or court order.

Your use of the Store following the changes signifies your acceptance of the revised Privacy Policy. If, after reading the revised version, you do not agree with its terms, please terminate access to the store.

Article 13 - Responsible for the processing of Personal Data

If you intend to exercise any of the rights provided, including the withdrawal of your consent, in this privacy policy and/or in data protection laws, or to resolve any doubts related to the processing of your personal data, please contact us at contact@carmenrichard. Fr.